HIPAA LINK vs Microsoft Teams
Microsoft Teams can support HIPAA compliance under a Microsoft BAA, but it is an enterprise collaboration suite. HIPAA LINK is focused telehealth: clients join from a link with no account, and your clinical tools and documentation are built into the visit.
| Feature | HIPAA LINKTherapy-focused | Microsoft Teams |
|---|---|---|
| Getting started | ||
| No download for clients | App/browser | |
| No account required for clients | ||
| Free Plan with a BAA | ||
| Custom branded waiting room | Lobby | |
| In session | ||
| HD 1:1 video | ||
| Group sessions | Up to 16 | |
| Screen share | ||
| Whiteboard | ||
| EMDR therapy tools | ||
| Client queue for providers | ||
| Clinical & documentation | ||
| AI progress notes | Credit-based | |
| Notes generator | ||
| Teleconsent e-signature | ||
| Assessments (scored) | ||
| Custom form builder | ||
| Practice tools | ||
| HIPAA compliant fax | Add-on | |
| Documents (clinic & personal) | SharePoint | |
| Accept payments (Stripe) | ||
| Purpose-built for therapy | ||
| Admin & staff roles | Microsoft 365 | |
Comparison based on publicly available information and typical plan configurations as of 2026. Features and pricing on other platforms may change; check each vendor for the latest. "Add-on" means available at additional cost.
Where HIPAA LINK stands apart
Effortless for clients
Clients join from a link with no Microsoft account or app to install, which matters when your clients are patients, not coworkers.
A therapy room, not a workspace
Waiting room, client queue, EMDR, teleconsent, and assessments are purpose-built for clinical sessions instead of team collaboration.
Compliance on every plan
A BAA is included from the Free Plan up, without an enterprise Microsoft 365 agreement or IT setup.
A fair comparison
Microsoft Teams is a solid product and the right fit for some teams. We have tried to represent it accurately. The best way to decide is to try HIPAA LINK free for 14 days and see how it fits your sessions, no credit card required.
See how else we compare
Try HIPAA LINK free for 14 days
Run a real session with every clinical tool included. No credit card required, and keep a free account after.