Start free. Upgrade when you are ready.
No credit card to start, cancel anytime. Every plan is HIPAA compliant with a BAA included, and your clients always join with no download.
- 200 minutes per month
- 30-minute session limit
- Secure 1:1 video and audio
- Waiting room and client queue
- In-call chat and session notes
- No download required for clients
- HIPAA compliant with BAA
- Everything in Unlimited Plan, unlocked
- Unlimited minutes and group calls
- Screen share and whiteboard
- EMDR, Teleconsent, and Assessments
- Documents and Notes Generator
- No credit card required
- Unlimited minutes and session length
- Group sessions up to 16
- Screen share, whiteboard, and Documents
- EMDR, Teleconsent, and Assessments
- AI Progress Notes (5 credits included)
- HIPAA Fax add-on learn more
- Starts at 1 seat, add seats for staff
Not sure which plan fits? The 14-day free trial unlocks everything in Paid, no credit card required. Keep a Free account after it ends.
Everything in each plan
The 14-day trial includes every feature in the Unlimited Plan column, free.
| Feature | Free Plan | Unlimited Plan |
|---|---|---|
| Sessions | ||
| Secure 1:1 video and audio | ||
| Group sessions (up to 16) | ||
| Session length | 30 min | Unlimited |
| Monthly minutes | 200 / mo | Unlimited |
| Waiting room and client queue | ||
| In-call and 1:1 chat | ||
| Whiteboard and background effects | ||
| Session notes | ||
| Screen share | ||
| Clinical tools | ||
| AI Progress Notes (5 free credits, then paid) | Credit-based | |
| Notes generator (AI) | ||
| EMDR therapy tools | ||
| Assessments | ||
| Teleconsent signatures | ||
| Form builder | ||
| Practice and admin | ||
| HIPAA compliant fax (free Starter: 30 pages/mo, send only) | Add-on plans | |
| Accept payments (Stripe) | ||
| Documents (clinic & personal) | ||
| Call history & reporting | ||
| Client transfer & requeue | ||
| Provider seats | 1 (you) | Buy & assign |
| Team seats and invitations | ||
| Admin and staff roles | ||
| Languages, including RTL | ||
| Security and support | ||
| HIPAA & GDPR, BAA included | ||
| End to end encryption | ||
| Two-factor authentication | ||
| Support | Priority | |
AI Progress Notes are credit-based: every plan includes 5 free credits (1 credit per recorded session), and additional credits can be purchased. HIPAA Fax is an add-on: a free Starter tier includes 30 pages per month, send only, and paid fax plans add higher volume and receiving. Both are activated by the account admin.
Buy seats for your clinic
Start with one seat for the admin, then purchase and assign seats to each staff provider. See how larger practices run on HIPAA LINK.
Military and non-profit discounts
We are veteran owned and support those who serve. Military and non-profit organizations qualify for a discount on the Unlimited Plan.
Good to know
You can upgrade to the Unlimited Plan to keep full access, or continue on the Free Plan with 200 minutes a month and 30-minute sessions. Nothing is charged automatically, because no credit card is needed to start the trial.
No. Both the Free Plan and the 14-day trial start without a credit card. You only add billing details when you choose the Unlimited Plan.
Yes. You can move to annual billing at any time to save 20 percent, and you can change plans from your subscription settings.
Only live session time counts. The counter resets at the start of each month, and a clear banner shows how much time is left on the Free Plan.
Yes. A Business Associate Agreement is included on every plan, including the Free Plan, so you are covered from your very first session.
Yes. We offer discounts for military and non-profit organizations. Reach out through our contact page to apply.
Try HIPAA LINK free for 14 days
No credit card required, cancel anytime, and keep a free account after your trial ends.