One platform for the whole visit
From the waiting room to your finished notes, every tool your practice needs is built in. No add-on fees, no juggling five different apps. Here is everything HIPAA LINK does.
Sessions
Reliable video and audio built for therapy, with the in-session tools you actually reach for.
YouCrystal-clear video tuned for therapy
Years of tuning for stable, calming calls, so sessions never break at the wrong moment. Encrypted end to end, with a connection-quality indicator and session timer always in view.
- HD 1:1 video with speaker and grid views
- Connection-quality indicator and session timer
- Picture-in-picture and hide self-view
Audio-only rooms
A simpler, voice-only room for phone-friendly visits and lower-bandwidth connections, available on the Free Plan.
Group calls
Start a secure group session with up to 16 participants, straight from your client queue.
Waiting room & queue
A branded waiting room and a live queue so you see who has checked in and admit them when ready.
In-call chat
Share links, spelling, and quick notes with text alongside the call, no interruption to the conversation.
Screen share
Share your whole screen or a single window to review worksheets and resources while you both stay on camera.
Whiteboard
Open a shared canvas to sketch, diagram, and map ideas together in real time with pens, shapes, text, and sticky notes.
Background effects
Blur your background or use a video background to keep sessions private and distraction-free.
Clinical tools
The tools therapy actually needs, built into the platform and ready when you are.
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Turn a session into a finished progress note
Launch AI Notes during a video or audio session and pick your note type. It records the session audio, and minutes after you hang up, AI generates the progress note to download as PDF or TXT and store in your EMR.
- SOAP and other note types, with optional transcript, summary, and MSE
- Every finished note ready to download as PDF or TXT
- One credit per session. Start with five free, add credits any time.
Signed electronically · just now
Capture consent without leaving the call
Load a standard or custom consent form before or during a visit and capture a legally sound electronic signature on the spot. No printing, scanning, or chasing paperwork.
- Standard or fully custom consent forms
- Electronic signature during or before the visit
- Built with the Form Builder
EMDR therapy tools
Integrated visual and auditory bilateral stimulation you can launch in any session, made for EMDR practitioners.
Assessments NEW
Send standard or custom therapy assessments for clients to complete before or during a visit, scored automatically.
Form builder
Design your own intake forms, assessments, and consent documents, then reuse them across clients.
Notes Generator NEW
Type a brief summary and let AI expand it into a full clinical note by visit type, length, and note format.
Session notes
A private side-panel notepad during the call, saved to Call History to retrieve or export afterward.
File & document share
Share worksheets and resources securely within the session.
Transcription notes
Generate notes from a full session transcription when you want more detail than a summary.
Practice & admin
Everything a solo provider needs, and the controls a growing clinic depends on.
| From | File Name | Pages | Received |
|---|---|---|---|
| Main Fax | 20260627…9895-1_2 | 2 | Jun 27 |
| Intake | 20260613…8917-1_2 | 2 | Jun 13 |
| Intake | 20260613…2622-4_1 | 1 | Jun 13 |
Send and receive fax without the machine
Fax is still how healthcare moves records. Send and receive compliant fax right in your workspace, so referrals and intake packets never leave a secure channel.
- Send and receive from your browser
- Delivery confirmations and history
- Paid add-on with plans your admin activates
Team seats & invitations
Invite providers to your practice and manage everyone from one place. Built to scale from solo to clinic.
Admin & staff roles
Two clear roles, Admin and Staff, so the right people manage staff, seats, and settings.
Plan & subscription controls
Admins manage the practice's licensing and paid subscription, and download paid invoices any time.
Accept payments
Connect Stripe in settings, then request payment from clients in the queue or during a session.
Documents
Store Clinic files shared with all staff, or Personal files only you can see, and send them to clients in chat.
Call history
Review past sessions. Solo providers see their own; admins see individual staff or the whole clinic.
Multiple languages, with RTL
English, Spanish, French, Arabic, Hindi, Russian, Portuguese, and Chinese, with full right-to-left support.
Device & theme settings
Pick your camera, mic, and speaker, and choose light, dark, calm, or nature themes.
Client transfer & requeue
Move a client to another provider or send them back to the queue in a couple of clicks.
Private and compliant, by design
Every plan is HIPAA and GDPR compliant, with a BAA included and no PHI stored on our servers.
HIPAA & GDPR
Compliant by design, with a BAA included on every plan, including Free.
Encrypted end to end
Sessions are encrypted in transit so conversations stay private.
No PHI stored
HIPAA LINK is not an EMR. We do not store clinical records, and there is no session recording.
2-factor access
Protect provider accounts with two-factor authentication and role-based controls.
See every feature in action
Start a 14-day free trial and use the whole platform. No credit card required, and keep a free account after.