Telehealth built around your whole session, start to finish.
Check clients in, hold a calm and reliable session, and move straight on to your next client. All from one simple link, with no downloads for you or your clients.
Powerful for you. Effortless for your clients.
The provider side is a full practice workspace. The client side is a single calm screen. Both live on the same secure link.
A workspace that runs your day
Host secure sessions, manage your waiting room, and keep your therapy tools one click away. Built for a solo practice, ready to scale to a whole clinic.
- Waiting room and live client queue
- AI Progress Notes and therapy tools built in
- Dashboard, team seats, and plan controls
Join in one tap, from anywhere
Clients open your link, enter a name, and wait in a calm, reassuring room until you let them in. No account, no app, and it works in their language.
- No account and no download
- Works on any phone or computer
- Available in multiple languages
The whole visit stays in one calm place
Clients arrive with one click, no downloads
Share your personal room link and clients check straight into your custom waiting room. Watch your queue fill in real time, send a private message, or admit them when you are ready.
Welcome to Wellsprings Behavioral Health
A calm, reliable room with every tool built in
Clear video and audio tuned for therapy, plus the tools you reach for mid session. Run EMDR, capture consent with Teleconsent, send an assessment, launch AI Notes, or request a payment, all without leaving the call.
YouA clean recap before your next client
When the visit ends, you land on a call summary: how long you met, who attended, and the follow-ups that are already in motion, like the AI progress note generating in the background. Review it, then jump straight to your next client in the queue.
Generating, ready in a few minutesIn progress
Completed before sessionScored 8
One platform, every tool your practice needs
No add-on fees and no piecing together five different apps. Here is what comes built in.
Sessions
- Secure 1:1 and group video
- Audio-only rooms
- Waiting room and queue
- In-call chat
- Screen share and whiteboard
- Background blur, effects, or your own image
Clinical
- AI Progress Notes
- EMDR therapy tools
- Assessments NEW
- Teleconsent NEW
- Form builder
- Session timer and quality meter
Practice
- HIPAA compliant fax
- Shared Rooms NEW
- Team seats and invitations
- Admin and staff roles
- Plan and subscription controls
- Languages, including RTL
- Device and theme settings
Integrated EMDR, ready in any session
Launch fully integrated visual and auditory bilateral stimulation without leaving the call. Purpose-built for EMDR practitioners working over telehealth, with the fine control you need for every client and phase.
- Visual and auditory BLS your client follows in real time
- Control speed, direction, passes, and sound on the fly
- Save presets and reuse your setups per client
b9295385-2c6c-414c-bb57
Turn a session into a finished progress note
Launch AI Notes during a video or audio session and pick your note type. It uses the session audio, and minutes after you hang up, AI generates the progress note. Download it as PDF or TXT and store it in your EMR.
- SOAP and other note types, with optional transcript, summary, MSE, and more
- Every finished note ready to download as PDF or TXT
- One credit per session. Start with five free, add credits any time.
| From | File Name | Pages | Date Received |
|---|---|---|---|
| Main Fax | 20260627…9895-1_2 | 2 | Jun 27, 2026 |
| Main Fax | 20260615…9219-11_2 | 2 | Jun 15, 2026 |
| Intake | 20260613…8917-1_2 | 2 | Jun 13, 2026 |
| Intake | 20260613…2622-4_1 | 1 | Jun 13, 2026 |
Send and receive fax without the machine
Fax is still how healthcare moves records. HIPAA LINK gives you compliant send and receive fax right in your workspace, so referrals and intake packets never leave a secure channel.
- Send and receive from your browser
- Delivery confirmations and history
- Included on paid plans, send-only on Starter
GAD-7 Generalized Anxiety Disorder Scale
| Not at all | Several days | More than half the days | Nearly every day | |
|---|---|---|---|---|
| Feeling nervous, anxious, or on edge | ||||
| Not being able to stop or control worrying | ||||
| Worrying too much about different things | ||||
| Trouble relaxing | ||||
| Being so restless that it is hard to sit still |
The clinical tools therapy actually needs
EMDR, Assessments, Teleconsent, and a Form Builder are built into the platform, not bolted on. Send an assessment ahead of time, run EMDR in session, and capture consent on the spot.
- Integrated EMDR with visual and auditory guidance
- Standard or custom assessments, scored automatically
- Teleconsent signatures during or before a visit
- Build your own intake and assessment forms
Compliance you can hand to your clients with confidence
Privacy is the product. Every plan is HIPAA and GDPR compliant, with a BAA included, and HIPAA LINK keeps as little client information as possible.
HIPAA & GDPR
Compliant by design, with a Business Associate Agreement included on every plan, including Free.
Encrypted on every session
Every session is encrypted. Sessions connect peer-to-peer between you and your client whenever the network allows. When a network blocks a direct connection, or when group calling is on, sessions route through secure servers and stay encrypted the whole way.
Minimal data retention
We keep client information only when a feature needs it, and only for as long as it needs it. HIPAA LINK is not an EMR, so your records stay in your own system.
2-factor access
Protect provider accounts with two-factor authentication and role-based admin controls.
Speak your client's language, in 8 of them
The full experience is translated for both providers and clients, including full right-to-left support for Arabic.
Telehealth that still feels human
Behind every session is a provider and a client. HIPAA LINK stays out of the way, so the relationship, not the software, is what your clients remember.
- Built around the therapeutic relationship
- Calm and familiar for every client
- Trusted by thousands of providers
Start free. Upgrade when you are ready.
No credit card to start, cancel anytime. Every plan is HIPAA compliant with a BAA included.
- 200 minutes per month
- 30-minute sessions
- HIPAA compliant with BAA
- Core session tools
- Everything in Unlimited Plan
- Screen share and whiteboard
- EMDR, Teleconsent, and Assessments
- No credit card required
- Unlimited minutes
- Group sessions up to 16
- All clinical and practice tools
- Team seats for clinics
Therapists trust their sessions to HIPAA LINK
"Out of every platform I have used, this has the best audio for my clients. They actually stay present."
Speech Language Pathology Assistant
"It made connecting with clients so much easier, and the AI note generator is phenomenal."
Licensed Professional Counselor
"A game changer for my therapy practice. It is easy to use and it has all the features I need."
Clinical Social Worker
Good to know
Yes. HIPAA LINK is HIPAA and GDPR compliant, with a Business Associate Agreement included on every plan, including Free. Every session is encrypted, and two-factor authentication is available.
No. Clients click your link, enter their name, and join from any browser on any device. No account and no download are required, and the experience is available in multiple languages.
No. Nothing is saved for playback. If you launch the optional AI Notes feature, HIPAA LINK uses that session's audio to write your progress note, and the audio is deleted within 24 hours of the session ending. You can download each note as a PDF or TXT for your own EMR.
The Free Plan includes 200 minutes per month with 30-minute sessions, HIPAA compliant with a BAA. You can start a 14-day trial of the full platform any time, with no credit card required.
HIPAA LINK only keeps client information when you use a feature that needs it, only for as long as it needs it, and always under our Business Associate Agreement. HIPAA LINK is not an EMR, so download your notes to your own system. See exactly what we keep
Yes. On paid plans you can start a secure group session with up to 16 participants directly from your client queue.
Try HIPAA LINK free for 14 days
No credit card required, cancel anytime, and keep a free account after your trial ends.