About Us
HIPAA LINK is a leading telehealth platform that is revolutionizing the way people access healthcare.
Mission Statement
At HIPAA LINK, our mission is to provide reliable, high-quality telehealth services to our customers, with a focus on delivering exceptional customer service. We believe that everyone deserves access to quality healthcare, no matter where they are or what their circumstances may be.
We are committed to building a platform that is easy to use, secure, and backed by a team of healthcare professionals who understand the nature of telehealth for us to provide the best service possible. Our goal is to empower our clients to take charge of their telehealth practice, and to help them facilitate their virtual visits with confidence and ease.
We believe that reliability is essential when it comes to quality healthcare, which is why we have built a platform that is always available, always secure, and always ready to provide care. We know that quality care is what matters most to our clients, which is why we work tirelessly to ensure that every interaction on our platform is focused on delivering the best possible outcomes.
Finally, we believe that exceptional customer service is at the heart of everything we do. Our team is dedicated to providing personalized, compassionate support to every customer, and we are committed to listening to feedback and continually improving our platform to better serve our customers’ needs. At HIPAA LINK, we are on a mission to revolutionize healthcare and to make quality care accessible to everyone, everywhere.
You’re In Good Hands!
Our team of professional and knowledgeable support staff are here to help you every step of the way.
Who We Are
HIPAA LINK is a newly-launched telehealth platform, including integrated EMDR features under the direction of Captain Alicia Richmond, a Clinical Social Worker, Retired Combat Veteran from the U.S. Army, and Co-Founder of HIPAALINK.net Inc.
CPT Richmond (RET) has successfully treated thousands of soldiers, veterans, and civilians, often using EMDR to treat trauma.
Capt. Alicia C. Richmond, USA, Ret.
Co-Founder
“Over the past 23 years, I specialized in the treatment of trauma related to negative/traumatic experiences. Served in Afghanistan as a Behavioral Health Officer before being honorably discharged as a disabled Army Combat Veteran.
At that time, and now more than ever, Telehealth was an invaluable tool to reach our Service Members who were located in travel restricted areas. Just as these brave men and women needed remote care, so do our civilians who live in rural and low-income populations. Today, I continue to work with a diverse population including veterans who are working through complex trauma.
I never imagined in a million years that I would be part of something as special as launching a telehealth application, but after having served over 13,000 Service Members in support of Operation Enduring Freedom, it was clear to me that what we do is meaningful, honorable, and life changing.”
Sandi Christiansen
VP of Relationship Management
“I pride myself on my professionalism and experience, but most importantly I have been told over and over again that I am relatable, approachable, and non-judgmental. I bring that to my clients, and I bring that to all of HIPAA LINK’s partners. The spirit of empowerment and confidence I bring to my clients is what HIPAA LINK brings through its platform, which was designed and created by therapists for therapists.”
Over the past 23 years, I specialized in the treatment of trauma related to negative/traumatic experiences. Served in Afghanistan as a Behavioral Health Officer before being honorably discharged as a disabled Army Combat Veteran.
Telehealth was an invaluable tool to reach our Service Members who were located in travel restricted areas. Just as these brave men and women needed remote care, so do our civilians who live in rural and low-income populations.
I never imagined in a million years that I would be part of something as special as launching a telehealth application, but after having served over 13,000 Service Members in support of Operation Enduring Freedom, it was clear to me that what we do is meaningful and life changing.
I hope you and your clients have a great experience with our platform and look forward to your feedback.
Sincerely,
Capt. Alicia C. Richmond, USA, Ret.
The essence of therapy is relationships. Sandi Christiansen, LPC brings her passion and experience in creating a network of relationships that are the fabric of HIPAA LINK, the telehealth platform created by therapists for therapists.
Sandi Christiansen (she/her/hers), is a Licensed Professional Counselor through the Commonwealth of Pennsylvania, a Certified Clinical Anxiety Treatment Professional (CCATP), and a Certified Clinical Trauma Professional (CCTP).
Sandi has been working in the field of mental health and substance-use disorders for more than 15 years. Her specialty is working with kids, teens, young adults and families. She offers counseling to her clients and educates their parents, ultimately allowing the client to experience a sense of self-efficacy and confidence in their ability to implement what they have worked on together.
Sandi is passionate about promoting accessible therapy to all people in the most client-friendly manner possible. HIPAA LINK fulfills her mission to provide that in the world.
“I pride myself on my professionalism and experience, but most importantly I have been told over and over again that I am relatable, approachable, and non-judgmental. I bring that to my clients, and I bring that to all of HIPAA LINK’s partners. The spirit of empowerment and confidence I bring to my clients is what HIPAA LINK brings through its platform, which was designed and created by therapists for therapists.”
Sandi Christiansen, VP of Relationship Management
