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About Us

HIPAA LINK is a leading telehealth platform that is revolutionizing the way people access healthcare.

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Mission Statement

At HIPAA LINK, our mission is to provide reliable, high-quality telehealth services to our customers, with a focus on delivering exceptional customer service. We believe that everyone deserves access to quality healthcare, no matter where they are or what their circumstances may be.

We are committed to building a platform that is easy to use, secure, and backed by a team of healthcare professionals who understand the nature of telehealth for us to provide the best service possible. Our goal is to empower our clients to take charge of their telehealth practice, and to help them facilitate their virtual visits with confidence and ease.

We believe that reliability is essential when it comes to quality healthcare, which is why we have built a platform that is always available, always secure, and always ready to provide care. We know that quality care is what matters most to our clients, which is why we work tirelessly to ensure that every interaction on our platform is focused on delivering the best possible outcomes.

Finally, we believe that exceptional customer service is at the heart of everything we do. Our team is dedicated to providing personalized, compassionate support to every customer, and we are committed to listening to feedback and continually improving our platform to better serve our customers’ needs. At HIPAA LINK, we are on a mission to revolutionize healthcare and to make quality care accessible to everyone, everywhere.

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Our team of professional and knowledgeable support staff are here to help you every step of the way.

About Us Team

Who We Are

HIPAA LINK is a newly-launched telehealth platform, including integrated EMDR features under the direction of Captain Alicia Richmond, a Clinical Social Worker, Retired Combat Veteran from the U.S. Army, and Co-Founder of HIPAALINK.net Inc.

CPT Richmond (RET) has successfully treated thousands of soldiers, veterans, and civilians, often using EMDR to treat trauma.

Capt. Alicia C. Richmond, USA, Ret.

Co-Founder

“Over the past 23 years, I specialized in the treatment of trauma related to negative/traumatic experiences. Served in Afghanistan as a Behavioral Health Officer before being honorably discharged as a disabled Army Combat Veteran.

At that time, and now more than ever, Telehealth was an invaluable tool to reach our Service Members who were located in travel restricted areas.  Just as these brave men and women needed remote care, so do our civilians who live in rural and low-income populations.  Today, I continue to work with a diverse population including veterans who are working through complex trauma.

I never imagined in a million years that I would be part of something as special as launching a telehealth application, but after having served over 13,000 Service Members in support of Operation Enduring Freedom, it was clear to me that what we do is meaningful, honorable, and life changing.”

Capt. Alicia C. Richmond, USA, Ret.

Co-Founder

Over the past 23 years, I specialized in the treatment of trauma related to negative/traumatic experiences. Served in Afghanistan as a Behavioral Health Officer before being honorably discharged as a disabled Army Combat Veteran.

Telehealth was an invaluable tool to reach our Service Members who were located in travel restricted areas.  Just as these brave men and women needed remote care, so do our civilians who live in rural and low-income populations.

I never imagined in a million years that I would be part of something as special as launching a telehealth platform, but after having served over 13,000 Service Members in support of Operation Enduring Freedom, it was clear to me that what we do is meaningful and life changing.

I hope you and your clients have a great experience with our platform and look forward to your feedback.

Sincerely,

Alicia C. Richmond

– Capt. Alicia C. Richmond, USA, Ret.

Patricia Oppito

Business Relationship Manager

As the Business Relationship Manager for HIPAA LINK Telehealth, Patricia works closely with clinics and individual providers who want to elevate their practice by means of reliable and accessible online communications with their clients. Our team vision is about creating an inclusive, people-focused environment. Inspired to help providers be more efficient and effective, and to cultivate productive outcomes. Built for therapists by therapists, Patricia is out to create breakthroughs in the telehealth industry through the services provided by HIPAA LINK.

Patricia is an experienced entreprenuer with a demonstrated history of working in the financial industry. Highly skilled in negotiation, sales, capital raise, and vision. I’d love to meet and explore opportunities.

– Patricia Oppito, Business Relationship Manager

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